Dr. Nixon’s Trust in Financial Institutions Research

Between 2003-2005, in the midst of the burgeoning mutual fund crisis, Dr. Nixon spent 18 months interviewing senior executives of bank/brokerage firms, regulators, investment lawyers, and stock exchanges and investors. She talked about trust, its meaning, how it’s built, its breaches, and its recovery. With over 1000 pages of transcript, she analyzes the intersections and disconnections between these players and reveals what needs to happen if the industry hopes to win back the trust of the public.